Rationale

Leaders must communicate constantly and effectively with people at all levels, both within and outside the organization. Communicating with others can be challenging and even stressful. A great deal of skill and poise is often required—for example, when delivering difficult performance feedback, managing conflict, and dealing with issues of politics and influence.

Becoming an excellent communicator means that you are skilled in the following six competency components:

1. Creating genuine relationships
2. Communicating clearly
3. Listening fully
4. Giving effective feedback
5. Managing conflict constructively
6. Influencing others

This workshop will enable participants to assess and improve their leadership competency - Become an Excellent Communicator.